The major challenge for most business owners is the idea of late payments from customers that require debt recovery. When operating a business, it is important to take your account receivables seriously because it can close down your business when customers don’t pay their bills. Generally, debt recovery has to be initiated when an invoice is more than three months overdue. It is certainly not easy to recover money from a delinquent customer who decides not to pay. The process can be long, difficult and arduous because many customers will ignore your phone calls, notices in the mail and email messages.